Prakt. lékáren. 2010; 6(5): 258-260
Psychological aspects of the pharmacist’s work
- Psychologie Pro Praxi, Ostrava
Psychologist’s sight of the work in the pharmacy should contain conscious provisions, should get some adice about what to do with them
and also should make us thinking about “what are the unconscious aspects of the shipping clerk’s work”. Eventually it should also try to
make aspects “visible” and then eliminate them. That’s why I am foreshowing here the description of outer and internal aspects of the
pharmacist’s work in the psychological view. I am desrcibing them here as a psychologist whose charge is training the comunication skills
of all workers in pharmacy for more than 9 years. I focus particularly on those components of the comunication which you can influence
immediately ant they will bring you directly some effects.
questions for find out the patient’s state, useful speech for patient.
Keywords: psychological unworldliness of the shipping clerk‘s work, global approach to the patients, communication funnel, “open”
Published: October 19, 2010 Show citation
